GetCare

Every program, service, and dollar. Connected.

Clearer visibility for state, AAA, and county teams, from first contract to federal report. GetCare connects intake, services, provider invoicing and federal reporting in one modular platform, configured to the programs your administer.

GetCare Modules

One connected platform. Modules that match your responsibilities

Access & Navigation

Listing Manager maintains the resource directory. Contact Assignment Manager routes referrals and handoffs. Referral and intake modules bring public form and external submissions into GetCare for review.

Client & Case Management

CareTool unites client records, assessments, enrollment, care plans and progress notes in one record, with electronic files and caseload management. 

Service Administration

Authorize services against assessed need and record every unit delivered. 

Programs, services, and provider and agency structures are configured to match your network. 

Ombudsman, SHIP, and APS Programs

GetCare has built-in workflows for each program. Medicare counseling is tracked separately from general I&A; each program reports to its own federal standard.

State & AAA Financial Management

Tie every provider payment to the services delivered.

Grants, contracts, operating and service budgets, service allocations, provider invoicing, invoice encoding and batch processing.

Reporting & Compliance

Produce OAAPS, NORS, NAMRS and STARS reporting from program data. Operational reporting and custom exports answer the questions federal reports don’t.

GetCare Financial Management · For State Units on Aging, AAAs and Counties

Give your fiscal staff their invoice time back.

GetCare Financial Management runs provider invoicing in one connected fiscal workflow, tied to the contracts, budgets and delivered service units behind it, so every payment traces back to the service it funds.

Use case: GetCare Financial Management · For states, AAAs and counties

Give fiscal staff their invoice time back

~33%

Amount of time saved when using our GetCare Financial Management module to generate and process invoices.

Spreadsheet and email~45 min
GetCare workflow~30 min

~15 minutes saved per invoice

Hours back = invoices per year × ~15 minutes saved per invoice.

Live today

State of Arizona

California counties:

Los Angeles, Monterey and San Mateo counties

Modeled estimates, not a measured time study or a customer result. Based on ~45 minutes per invoice for spreadsheet and email processing compared with ~30 minutes in GetCare.

One connected fiscal workflow

  1. 01Grants and funding awards
  2. 02Provider contracts
  3. 03Operating and service budgets, allocations
  4. 04Provider invoicing tied to delivered units
  5. 05Invoice encoding and batch processing

Expenditures can also inform the OAAPS State Performance Report submitted to ACL.

Live today State: Arizona|County: Los Angeles, Monterey, San Mateo

Medicaid waiver and claiming programs

The same foundation supports Medicaid waiver and claiming programs in live state deployments.

Section 1115 Waiver Programs

Program-specific eligibility and level-of-care assessment, waiver enrollment, care and caregiver planning, and integration with state Medicaid systems.

PROVEN IN:
Washington Medicaid Transformation Project (MAC and TSOA)

Medicaid-Claimable Activity Tracking

Capture qualifying I&R and Options Counseling activity during normal ADRC work, structured to support a state’s claiming process.

PROVEN IN:
Oregon Administrative Claiming (OMAC)

Proof Points - Why Collabrios

Proven across the service network

GetCare supports statewide environments, AAAs, counties, Ombudsman programs, providers and specialized state programs. Each uses the combination of modules that fits its work.

8

State and statewide environments

California, Utah, Arizona Oregon, Alaska, Idaho, Guam, Washington DSHS

13

California AAAs and countries

Area 4 Agency on Aging, Napa/Solano, Contra Costa, Alameda, Chico, Kings-Tulare, San Joaquin, Los Angeles County, Marin, Monterey, San Francisco, San Diego, San Mateo

8

State Long-Term Care Ombudsman programs

AARP/District of Columbia, Florida, Illinois, Wisconsin, Missouri, Maryland, Kansas, South Dakota

5

Financial Management deployments at state and county level

San Francisco Institute on Aging, BakerRipley, WA Cares, Washington MTP, Oregon OMAC

For Adult Protective Services

What changes for your APS team

More time with clients

Ambient Scribe drafts case narratives, so caseworkers spend more of the day in the field and can sustain their caseloads.

Faster investigations

Documentation keeps pace with each case, helping your team meet state response and investigation timelines.

The whole person, not just the report

Investigators see existing aging-services history, such as home-delivered meals or an Ombudsman case. APS details stay visible only to APS.

Defensible records

An audit trail on every record, on a HITRUST e1 certified, SOC 2 Type II audited platform, so documentation holds up under review.

Low-risk entry

Add APS to the GetCare system your state already uses for Aging and Ombudsman programs or keep it fully separate.

Contact your Account Director to schedule a walkthrough of GetCare

Connect to better understand how your programs, roles, and federal reports make to our modules that fit them.